$10 FREE at New Rival, Royal Apollo Casino! NO US

[CareyG]

Get $10 free at Royal Apollo! Sorry no USA!

Royal Apollo offers new players a huge welcome bonus of £/€/$1,200 for playing.

£/€/$200 FREE on 1st deposit

£/€/$150 FREE on 1st deposit

£/€/$100 FREE on 1st deposit

£/€/$600 FREE on deposits 5-10

Streakers be aware that we can not help you if you get your account locked at this Rival or if you have any problems collecting the promotions. You would have to email support yourself

[annie410]

This must be a No USA Rival. I couldnot get it to download an so I tried Instant play. I checked the countries in registration and USA is not listed. Oh well.

[CareyG]

You are right Annie, sorry but no USA allowed.

[ceks79]

class=chatContent> All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 33seconds. An operator will be with you shortly. You are now chatting with 'William' William: Welcome to Royal Apollo Casino Live Support. How may I assist you? ceks79: Hi, can I have $10 free bonus please? account: ceks79 William: May I have your Login name and email address please? ceks79: ceks79 ceks79: ***************@hotmail.com William: One moment please. ceks79: ok William: where did you read about the promotion? ceks79: Streak Gaming Forum ceks79: http://www.streakgaming.com/forum/10-free-new-rival-royal-t13527.html William: One moment please. ceks79: ok William: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay. 15 min later.... ceks79: Well? William: We honour promotions sent out to our players by our marketing department. However, some posts made by people not affiliated with the casino on forums may have incorrect information or list an expired promotion. Please understand that incorrect or outdated information may be posted from time to time by others and unfortunately we cannot control what everyone writes in the forums. ceks79: Well they even have a banner where it says $10 No Deposit ceks79: So I will not get the free $10 or what? 10min later.... William: Actually no ceks79: So you create banner where it says $10 FREE No Deposit Required and then you say you dont have a bonus like that? 10min later... ceks79: Hello? William: that site is not from the casino William: http://www.royalapollo.com/en/promotions/ ceks79: Well the banner on their site are made by you or from their affiliate program ceks79: Am I right? ceks79: Look at the URL I gave you in the top and youll see for yourself. William: As Far I check the site is not an official affiliate site from the casino ceks79: Well do you think they created that banner themselves? ceks79: Ok, you will not credit me the small bonus no matter what then? William: Is there anything else I can help you with? ceks79: Is there anything you can help me with? ceks79: Bye

[vixen777]

Yip nice customer support they have there eh! I will have to let Carey deal with this she is the one that made the deal with the people over there. I am sorry

[CareyG]

Sorry Ceks but that is INCORRECT information this live chat person gave you!! I was emailed the banners for the $10 free. I have emailed the manager and will get this fixed ASAP!!!!!

[ceks79]

Thanks guys, I was 99,9% sure he was incorrect and that you had a deal with them he didnt know about. Im glad I ge tthe bonus but its totally ok if I dont and they mess up...I just depoist at some toher Rival!

[judyb57]

Most of the time live help or other customer service do not know about individual forums deal ceks. That is why we usually stress to ask us and not to contact the casino.

[aguy01]

That is why we usually stress to ask us and not to contact the casino.

I thought that was the usual get go too. But with CareyG's closing post it kinda stopped that from happening.

Streakers be aware that we can not help you if you get your account locked at this Rival or if you have any problems collecting the promotions. You would have to email support yourself

So does that mean the Streak is now helping with this Rival? Or not?


Cheers



aguy

[ceks79]

Judy,

Yes I know what you mean but I believe it was a different thing with signup bonuses and and when they even have banners where it say $10 Free ND Req.

Streakers be aware that we can not help you if you get your account locked at this Rival or if you have any problems collecting the promotions. You would have to email support yourself

[CareyG]

Yes thats correct Ceks. I meant problems that players are having due to Rival calling them an abuser or that other stuff that Rival often likes to do to us all when a new casino opens. We have spent so many hours of our time trying to sort out all the problems when new Rivals open thats why I posted that you are pretty much on your own with this casino if any problems come up.First of all, we are not familiar with the owner and dont know him personally and also this month for the Streak is our biggest month of the year and we are all working non stop to get ready for the Halloween celebration so we cannot spend all our time with the Rival problems for a casino that we dont know much about just yet.

The live chat person telling Ceks that he didnt download from an affiliate that had the promotion was nonsense and of course I would help any members that had that exact problem!

[CareyG]

Just an update Ceks...the manager got back to me and I sent a copy of the chat. She promises to get this taken care of ASAP. Thank you for bringing this to my attention!

[CareyG]

Ceks....you can now claim the promo in your cashier. The manager apologized and is going to deal with the chat person accordingly. If anyone else has any problems, please let me know.

[ceks79]

Thanks I got it!

[sorcer3ss]

Thanks for clearing all that up carey, it's nice to know that he is going to deal with the chat person as well.

[boozaa]

Are Royal Appollo like all the other rivals in that they share there support, (apart from sloto)
if so i can see why there are problems, might be wise to try and get hold of a manager from the casino your trying to contact or see if they can get that manager to contact you,
usually when casino's share support the chat person hasnt got a clue what individual promos are running, i have run into these problems time and time again,

[judyb57]

Yes, that is pretty true boozaa. The Live Chat support usually has no clue about any forum promo. That is one of the reasons that we strongly suggest using our banners to download casinos. If a problem like this arises, Vixen and Carey can usually get the problem solved for you easily and quickly!

[boozaa]

Yes, that is pretty true boozaa. The Live Chat support usually has no clue about any forum promo. That is one of the reasons that we strongly suggest using our banners to download casinos. If a problem like this arises, Vixen and Carey can usually get the problem solved for you easily and quickly!

Do you think they would be interested in moving to the UK and running in the General Election, With there no BS approach it would make a refreshing change to british politics