In the world of Casino La Vida, La Vida stands for all the enjoyable things in life. When playing at this brand new casino, you can expect a taste of the good life in the form of generous promotions, excellent customer support and thrilling gambling sessions. Being a 100% sister of the popular and well-established Red Flush Casino, Casino La Vida brings new excitement to Microgaming land, whilst providing a secure and reliable gambling environment. All casino operations have been authorized by the Lotteries and Gaming Authority in Malta and the casino is licensed by the Kahnawake Gaming Commission in Canada.
I like the bright-looking website. It has a fancy touch about it and all information is easy to find. You can read the website in English, French, German, Italian and Spanish.
BONUSES & PROMOTIONS
Casino La Vida continuously strives to offer many different bonus offers. You can start off with a 111% match deposit bonus of up to $111 on your first deposit. On your second deposit, you will get a 33% match bonus of up to $333 and on your third deposit you can benefit from a 55% match bonus of up to $55. Once you have completed these 3 offers, you can claim a $20 no deposit bonus! All bonus offers are available in $, £, € & CA$. When you decide to benefit from these offers, you can play any and all casino games. Just bear in mind the contributing percentages of the various casino games, which are as follows:
* Slots and Parlour Games count 100% towards wagering requirements * American Roulette, Table Poker (except 3 Card Poker), Red Dog, Casino War and SicBo count 50% towards wagering requirements * All Roulettes (except American Roulette), 3 Card Poker, all Blackjacks (except Classic Blackjack), Craps and Baccarat count 10% towards wagering requirements * Classic Blackjack and All Video Poker/Power Pokers count 2% towards wagering requirements
Also, please don't forget the following rules in relation to gambling patterns and other details that are of interest when you are playing with a bonus:
# If the casino deems that the auto-play feature has been used for the purpose of meeting bonus account wagering requirements, Casino La Vida reserves the right to void winnings. # Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero margin or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should the Casino deem that these practices have been utilized for the specific purpose of meeting wagering requirements the casino reserves the right to withhold any cash-ins and/or confiscate all winnings. # The casino reserves the right to withhold cash-ins and winnings from players who have used even money bets on Roulette, Sic Bo and Craps. # The casino reserves the right to withhold winnings from players who have used the double up feature to increase bet values. # Other practices of playing behaviour which may lead to the casino withholding cash-ins and/or confiscating all winnings include, but are not limited to placing single bets whereby the wager consists of the majority of the total available balance and the bonus balance contributing to a significant portion of that balance. Should the casino deem that practices such as this have been utilized; the casino reserves the right to withhold any cash-ins and/or confiscate all winnings.
In addition, Casino La Vida offers quite a few interesting ongoing promotions every Tuesday and Wednesday and in the weekends, so don't forget to check your emails for new promotions! Last, but not least, every player automatically earns loyalty points by wagering on all casino games. You will start off with 2 Stars and work your way up to a 5 Star Status. Each tier has its own extra promotions and special bonuses; naturally, the higher the tier, the more rewarding the promotions!
GAMES
Casino La Vida offers over 400 casino games, ranging from the newest video slots to a very large variety of table games, video poker games, Keno and all kinds of brightly-coloured and exotic scratch card games. The average payout percentage of all casino games is 96.20%. You can play the games in the instant play version or choose the download version of the casino to enjoy the newest available video slot games. There are around 25 progressive slots and video slots for you to enjoy - and total jackpots currently amount to more than $4 million. Now, with the recent upgrade of Microgaming casino software, you can play up to 5 casino games at the same time. I received an interesting piece of advice from Live Chat to improve the quality of slots play. If you click on 'expert auto play' at the bottom of a slot, you can then change the seconds between spins, and once this has been done you immediately should hit 'stop'. By doing so, you will increase the speed of the spinning reels even further. I was also informed that Casino La Vida is working hard to improve the smoothness of all slot games even more.
I decided to have a go at the roulette tables - and although the Gold Series tables provide beautiful and more realistic graphics, resulting in a more life-like gambling experience, I happened to be more successful with the 'regular' French roulette table, where you can choose your bet type and coverage in the drop down menu. The coverage percentage of your bets is conveniently displayed at the bottom of the table. My $100 bankroll was doubled in less than 5 minutes...
My personal favourite among the French-style roulette tables is Roulette Royale, where you can win a progressive jackpot of more than $100,000 if you hit the same table number 5 times in a row.
BANKING
Casino La Vida offers an extensive range of deposit methods, which include:
Credit Cards, Debit Cards, EcoCard, Entropay, Neteller, Moneybookers, ClickandBuy, Click2Pay, Ukash, Paysafe Card, EziPay, Direct Bank Transfer and UseMyBank.
I was pleased to see that Casino La Vida has listed all relevant withdrawal times in the banking section of their website. There is a 24-hour pending period (which is pretty standard) and the fastest way to cash in your winnings is by using one of the many web wallets, EcoCard being the fastest among them all with a withdrawal time of 12 hours after the pending period has elapsed. In general, withdrawal times for e-wallets may take up to 48-72 hours max. Casino staff will, however, do its utmost to limit withdrawal times, so you may expect your winnings to hit your e-wallet account within 48 hours (including the pending period) once your documents have been approved. All payments are processed by its sister casino, Red Flush.
CUSTOMER SUPPORT
I am impressed by the casino's support team. They proved to be very knowledgeable about the casino software and all matters relating to banking. Very friendly too! Live Chat is available 24 hours a day to answer any questions if you cannot find the answer in the extensive F.A.Q. section. In addition, there are 2 email addresses for general support and banking support. Alternatively, players from Canada, the United Kingdom, France, Italy, Germany and Australia can use the Toll Free numbers. If you happen to live in a country that does not have such a Toll Free number, you can send the casino an email with your contact details, and support will get back to you as soon as possible - an excellent service, I must say!
CONCLUSION
It is my impression that Casino La Vida is one of those top-notch on-line casino establishments that love to cater to all your gambling needs in the best possible way. This casino understands the importance of excellent customer support and they clearly consider player satisfaction their number 1 priority!