Inetbet support

[mplaster]

Ok, I've gotta vent a little. Over the past months I've had problems not getting a response from Inetbet when emailing. I won't go into detail it was minor things but they just never wrote back until I sent an email with the subject: Is anyone there, then I got 2 nasty return emails. Same thing happened today so this time I'm sharing the emails. I'd like to see if anyone else shares my opinion. Thanks! Here's the emails: the first part has there answer first with my original mail under it.

They are going out as they do every month.

----- Original Message -----
​

From: [email protected]To: [email protected]Sent: Thursday, November 06, 2008 10:18 PMSubject: is anyone there


You guys don't have a phone and only answer emails about half the time? Is there a problem within the casino? A lot of players are getting leary of playing there, I just read that on 2 different forums. I only wanted to know when managers bonus are coming out. thanks!
mplaster

This is my reply to them:

And how is that? I've gotten mine anywhere from the 3rd to the 17th, not really a reliable schedule. Why is it that you people always seem to get hateful when you are asked a question? I do have a valid point, most casinos have a phone you can contact them at and those that don't provide one at the very least answer peoples emails. When I'm spending hundreds of dollars in a casino I like to know that if I need to get ahold of them I can. It makes me a little nervous to be honest with you to spend money there. Mainly because when I have gotten a response from you by sending a subject email asking is anyone there, you always act like I've made you mad. If I was waiting for a cash in or had a problem with a deposit I would hate to think I couldn't get a hold of you. And I really have read on a couple forums several times lately where people are complaining because no one is responding to their emails. Truly sorry I bothered you!
mplaster

 

[CareyG]

I only see your emails mplaster. not inetbets. But you should not post their emails here anyway, that is a privacy issue. If you would like to forward them to me at [email protected] that would be great.​

 

[Gijan74]

I have to say...

When I write iNetBet I almost get answers within an hour...They are always responding to me very fast...

:haha

 

[myst1111]

sometimes they respond sometimes not
maybe they are busy when they dont respond like doing the manager bonuses
i hope

 

[MotelPrisoner]

I have always had speedy replies to my emails...sometimes within 10 minutes! I do wish they would get live help, though.

I can't say I worry about playing there; but I would feel different if my emails went unanswered.

 

[lucky639]

I think Inetbet has wonderful support! And they are a safe place to play folks. I have received payments from them and I really don't care when the managers bonus arrives because I think I'm lucky enough just to get one!

 

[ceks79]

I think they most often are good, but often they are often very short and dont even say "Hi" or "Regards,"...just one line with alot of spelling error and grammar errors...and on a few huors every day there is no support at all... But mostly they at least answer within minutes....and when the write dont hesitate to contact us again it feel like they dont mean it after answering quite snobbish.
I dont care so much if someone are rude or like that, I like when thay at least answer within minutes.
:grinclap

 

[CareyG]

Ceks I had some problems myself with their email. I had to send an email over the weekend 3 times before they actually received it. Their system kept putting my email in spam and deleting it. I think this is an issue with their server and hopefully they are working on it.​