Message From Royal Joker

[wyldgirl]

Some information about the New Royal Joker Casino:
* The Royal Joker Casino is now open to all customer! We offer several depositing bonuses for our NEW customers. More information to our promotions you will find at our homepage http://www.royaljoker.com/promotions_en.html.
* Please note that the $10 free non-deposit bonus is limited to specific players.
* Powered by Intertops, Royal Joker will satisfy all your Casino needs:
Enjoy the usual Intertops quality in a sparkling new style! We are happy to serve customers at royal joker and offer them another unique player experience!
Enjoy playing at Royal Joker!

Sincerely

Burgi
Royal Joker Support Team

Royal Joker Support gave me this message to post throughout the internet! I have been playing here since they opened and their customer support is the best I have ever seen!

[gterrapin]

I've been playing there because I love intertops, but they have no live support! I will admit though that I had some technical problems with the casino and they fixed them and notified me VERY QUICKLY!!

Love them so far...

[judyb57]

Freom what I have heard, you can use your Intertops info to log in. It is actually their flash casino that they have changed to be downloadable to offer more to the players!

[judyb57]

Streakers, The test players have found many bugs at this casino and Migrogaming is trying to fix them If you are still bent on playing there, just log in with your Intertops account info. However they are NOT recommending people there yet.

[sorcer3ss]

Thanks for that info Judy

[wyldgirl]

That message came straight from the casino after i asked if there was anything they would like me to post to address if they are fully open or not! I copied it word for word.

[notesfromabroad]

Judy, that has me curious. By bugs do you mean games just not working correctly, or a more serious issue? If you know, I mean. I had planned to play there this weekend, but perhaps I should wait. Who would put the word out that it is "okay" to play there, The Streak?

Thank you.

[judyb57]

Thank you wyldgirl, I know you are only trying to help hon. I believe some of the bugs were things like missing buttons and things notes. The were not major issues, but we have heard that they would like people to hold off a little before playing yet. I can not stop anyone from playing there of course, just hoping that you will hold off a little longer until Microgaming has a chance to straighten these things out. Customer service is of course going to try and tell people to play and enjoy, that is their job. It is not customer service we get our information from Streakers, lol.

[Spin2Win]

Existing players with Intertops accounts NEED NOT re-register. Simply put RJ in front of your Intertops account and use your same password.

(eg: Intertops Acct: VI123456, Your Royal Joker would be: RJVI123456)

[boozaa]

id avoid this one altogether, there customer support is a royal joke

[vixen777]

I beg to differ Interops has the most awesome cust support out there, they have been with the Streak for from the get go and bend over backwards to help anyone at this forum so if you have an issue PM me please and I will do my best to help.

Of course since Microgaming had not yet fixed the bugs there are problems and I am sure the casino support staff is a bit overwhelmed at the moment so cut them a break please, thanks.

[queenmap]

I have played there and even deposited. Their support was very quick with a response to my email and very pleasant. I have had no problems with using the casino software what so ever. I am existing player of Intertops and just put RJ before my intertops login and had no problems.

[judyb57]

Existing players with Intertops accounts NEED NOT re-register. Simply put RJ in front of your Intertops account and use your same password.

(eg: Intertops Acct: VI123456, Your Royal Joker would be: RJVI123456)

Oh thank you Spin! I am so sorry, I forgot all about the RJ at the beginning.

[boozaa]

I beg to differ Interops has the most awesome cust support out there, they have been with the Streak for from the get go and bend over backwards to help anyone at this forum so if you have an issue PM me please and I will do my best to help.

Of course since Microgaming had not yet fixed the bugs there are problems and I am sure the casino support staff is a bit overwhelmed at the moment so cut them a break please, thanks.

thanks vixen but in the end i just closed my account at royal joker,
i guess they must have new CS at this casino because it was one of the worst experiences i have had,

[kbars]

im having trouble trying to download the casino it keeps coming up with download failed try again later is there anything i can do that anyone knows thank you kbars

[branandvanmom]

nothing bad or anything but I deposited and there were only 4 games I could play. The spin and lines and coins buttons just were not there. Im sure that they will have it fixed soon. Just letting you know the bugs I found. anyways I have sent and received many emails to try to let them know what is going on from my end. They always email me back quickly. Thanks, branandvanmom

[mmh424]

I have deposited and played here multiple times already... No Issues for me the download and flash casino both worked fine. The customer service and bonuses were both very prompt. Kbars what kind of browser do you use? (foxfiire , internet explorer)

[kbars]

i use internet explorer thank you kbars

[iataz]

Booza why did you close your account before letting Vixen try to resolve whatever issue you had?
Intertops support has always been great, they are a great sponser and I am sure the same thing can and will be said for Royal Joker.
Of course I see from your mood that you are "grumpy" so maybe that is the problem

[boozaa]

Booza why did you close your account before letting Vixen try to resolve whatever issue you had?
Intertops support has always been great, they are a great sponser and I am sure the same thing can and will be said for Royal Joker.
Of course I see from your mood that you are "grumpy" so maybe that is the problem

i actually closed it before id posted, i am gratful for the offer though,
the problem i have was with verifying my account before i deposit, because i dont have photo id, for reasons i wont go into, so i check with a casino first to see if what id i do have is ok,
i sent it off and i was told it was ok i thought great, then i get another email saying that they do need photo id, i emailed back to say i dont have photo id, then i get another email saying ignore the last email my id is fine,
so i was going to deposit to try out the casino but as it was lunch decided to hold off until after, had lunch checked my emails and had one from the support manager saying that they do actuall need photo id, by this time i was just really pissed off with them for messing me around,hence my 1st post about them calling them a royal joke, what would have happened if after i had been given the all clear i deposited and lost ? so i decided to close the account,