Oh no, not Vip Lounge(Jackpot Factory)

[ceks79]

This one upgraded to slow and blurry version today...I need to buy glasses!
WHY???

 

[Anton DB]

No, save you the effort.
I have glasses, and it looks better without, lol..

I don't get it, they know of the problems and still they continue up, eh, downgrading their casino's.
How stupid can you be?!?

MG, get your act together and QUIT WITH THIS NONSENSE!! PLEASE!!

 

[Anton DB]

And Royal Joker have also joined the gang..
BOOOHOOOO!!!!

 

[Mouche12]

Villento and Rich Reels are still good to play (no down/upgrade)!

 

[klh374]

Villento and Rich Reels are still good to play (no down/upgrade)!

and now they have made the change, too bad!!!

 

[ceks79]

They seem to take this problems serious which is nice, lets hope things will be better soon!! And thanks for the bonus Jackpot Factory!!

[FONT='Times New Roman','serif']Hi ****,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o>[/FONT]
[FONT='Times New Roman','serif']My name is **** and I&#8217;m one of the Account Managers here at the VIP Lounge. Your recent email was forwarded to me, and I like to take this opportunity to reply to your concerns. [/FONT][FONT='Times New Roman','serif']<o></o>[/FONT]
[FONT='Times New Roman','serif']While a majority of our players have had a positive response to our recently upgraded casinos, we have also received a number of comments from players reporting technical problems similar to the ones you have experienced. We are in contact with our software provider regarding these issues, and we will continue to follow up on this as a top priority. From what I understand, this is a situation that is affecting all Microgaming operators at the moment. I will let you know as soon as we have a resolution for you. <o></o>[/FONT]
[FONT='Times New Roman','serif']In the meantime, I think our flash casino might offer you a more comfortable gaming environment. I&#8217;ve added a $75 bonus to your account to get you started. [/FONT][FONT='Times New Roman','serif']I will be reviewing your account on a regular basis, just to make sure you that you will continue to receive the most that our Lounge has to offer. If you have any questions or concerns, or would just like me to review your account for a bonus, please don&#8217;t hesitate to contact me. As well, our VIP support team is available 24/7 for all of your immediate needs.<o></o>[/FONT]
[FONT='Times New Roman','serif']Regards,<o></o>[/FONT]
[FONT='Times New Roman','serif']*******[/FONT]
[FONT='Times New Roman','serif']The VIP Lounge<o></o>[/FONT]
[FONT='Times New Roman','serif']Jackpot Factory<o></o>[/FONT]
[FONT='Times New Roman','serif']http://www.jfviplounge.com[/FONT]

 

[ceks79]

Sometimes this forum board provider is impossible to understand..."Quote" dont work and you just need to hit "edit" and if you press "save" without making any changes at all the written text STILL changes to the worse and worse...finnally there is no text left in the post...LMAO!!

 

[Gijan74]

Is it just me...

I actually don´t have problems playing even though they upgraded..The screen is a little bigger, that is it..

 

[drewpl]

i think it has to do with computer speed and monitor size refresh rate ect.. my labtop runs way better than my home computer which is a little older.

 

[Anton DB]

Good thing they take it serious.
I've also sent out some emails, to Palace Group and 32RED that I can no longer play at their casinos due to the update.
Laura-Ann from 32RED responded within 15 minutes and forwarded my mail to Microgaming.
I had to make a textfile from the DX diagnostics tool, and now MG is looking into it, I hope they find something.
I really cannot find anything wrong with my PC, true, its a bit outdated, but it should be enough to run an online casino.
It always has been enough.

Weird thing happened last Saturday, was bored and decided to play the Thunderstruck freeroll at Nedplay.
Thunderstruck in tourneymode has ALWAYS been terrible slow at my pc, but not this time! It played like it should, 3-4 seconds a spin, I was blown away!
Then halfway the time the reels spinned and never stopped, had to restart the casino to get back in, and guess what? Dead slow again...
Now I really wonder why it played so fast the first time. It was a relief, really.

I've tried the flash version also yesterday at 32RED, but I just miss way too many of my favourite games in flash, I mean, no Centre Court, thats unacceptable! But I could play BDBA, unfortunately it was in an even worse mood than I was.

 

[Anton DB]

Is it just me...

I actually don´t have problems playing even though they upgraded..The screen is a little bigger, that is it..

Yes, its just you. You're the only one, congrats!

But serious now, have you played for a few hours straight?
No headache?
The screen is bigger, but also not sharp, it gives me a headache.
Thats because my eyes try to focus on something they cannot focus on, after a few hours this causes a headache.

But ofcourse we can still deposit 1000 USD, put 5 games on autoplay, shut down the monitor and watch a movie while the games munch the balance.
I love the new functionality of the lobby!!!

 

[ceks79]

For ex, the new game Hellboy, that works very good...and its sharp, no blurriness at all..that because its designed for the "upgraded" version of the sfotware...all "old" sltos are blurry...just as like they have zoomed in the symbols to make it fit to the new size... And my tourneys on Loaded slot still freezes the sltos right after a free spins feature is finished...

Well well...hope it will run smoothe again at all casinos like it did in 2003.....