A huge Streak affliliate has not lived up to their reputation in my opinion. I'm so angry I can't see straight. I am not posting their name here as I know you all hate when we do that, but please let me vent....
I got a great 150% match offer for this weekend from a Microgaming casino. I've played there since Aug or July of 2008. I got another 30$ offer the next day, but didn't pay any attention.
When I only received the 30% I contacted live help....turns out somehow I've had two accounts! No one there ever caught it, and I only noticed the account number difference when I was pasting the email offer into the live chat screen.
I told Andy I figured it out, he had me forward the email and promised to answer me on the bonus.
His answer said that THEY had caught the duplicate in a routine security check - a BLATANT LIE - and that they were closing it. No mention of the bonus.
So I go back to live chat, there's Andy again... that's a first time depositor bonus he says, you're not entitled... I said HUH? It says A deposit not FIRST.... then he says it's because I've had a duplicate account so not entitled to bonuses.... two totally different reasons.
Now I'm not usually irrational, and I have never ever ever tried to have multiple accounts for any reason, so I'm really inflamed.
I realy detest and abhor being lied to, and Andy flat out lied. Then when I asked for a manager, he says he's the pit boss. Lie to me once and I'll not believe you....
So I have NO idea why I had two accounts, all I know is be careful. I am heartsick over this.
Please if a mod will contact me, I'll tell you the name, and you can arrange to close my account there. I'm DONE! Too many other wonderful truthful places to play.
thanks for letting me rant.
I got a great 150% match offer for this weekend from a Microgaming casino. I've played there since Aug or July of 2008. I got another 30$ offer the next day, but didn't pay any attention.
When I only received the 30% I contacted live help....turns out somehow I've had two accounts! No one there ever caught it, and I only noticed the account number difference when I was pasting the email offer into the live chat screen.
I told Andy I figured it out, he had me forward the email and promised to answer me on the bonus.
His answer said that THEY had caught the duplicate in a routine security check - a BLATANT LIE - and that they were closing it. No mention of the bonus.
So I go back to live chat, there's Andy again... that's a first time depositor bonus he says, you're not entitled... I said HUH? It says A deposit not FIRST.... then he says it's because I've had a duplicate account so not entitled to bonuses.... two totally different reasons.
Now I'm not usually irrational, and I have never ever ever tried to have multiple accounts for any reason, so I'm really inflamed.
I realy detest and abhor being lied to, and Andy flat out lied. Then when I asked for a manager, he says he's the pit boss. Lie to me once and I'll not believe you....
So I have NO idea why I had two accounts, all I know is be careful. I am heartsick over this.
Please if a mod will contact me, I'll tell you the name, and you can arrange to close my account there. I'm DONE! Too many other wonderful truthful places to play.
thanks for letting me rant.
