Need HELP please

[lkvikings]

I went to re-load money onto my Netspend last night and the clerk used Green DOT instead of Netspend. It took it and printed out a receipt with a PIN #. I got home and tried to call Green Dot but there is no phone # that can get you to a customer service person unless you have a valid card #-which I do not.

So why would Green Dot accept money for a card that was swipped and is not one of their cards? unbelivable!!. Has anyone had this happen to them? I did try to E-mail them and they told me to call them - with the phone # that doesn't work for me.

 

[judyb57]

I have no clue, sorry. However, I would go back to where they messed up and make them fix it!

 

[dani3839]

no doubt, seems like the store could fix it.
hope you get it straightened out

 

[vixen777]

Yeap go back and make the fix that for you asap!!

 

[labell]

oh so sorry that happened... sorry but you have to go back to the store that made the error and have them fix it for you.... good luck!

 

[CareyG]

Any luck lkvikings? Did you go back to the store?​