angryOkay not sure what's going on but here is a message I received from Paradise 8
"Regarding your promotions for your account.
Unfortunately, the casinos security system has flagged your account and you are not eligible for promotions.
We are sorry to inform you that the casino reserves the right to deny promotions to anyone, without disclosing the reason why.
You may still play for fun or real but without promotions.
If you have any further questions, please don't hesitate to contact us again.
Have a nice day.
Sincerely,
Paradise8 Customer Service"
Okay here is my story at the end of May and beginning of June I won pretty good at this casino. I haven't abused anything and always made my playthroughs and I am in constant contact with support. So I go on live chat and here is what happened
"Diego:[SIZE=+0] Welcome to Paradise 8 Live Support. How may I assist you?
you: Hi Diego. I just received an email that tht ecasinos security has flagged my account and I no longer elgible for promotions from this casino. What did I do wrong?
Diego:[SIZE=+0] May I have your Login name and email address please?[/SIZE]
you: [email protected] swaddell
Diego:[SIZE=+0] One moment please.[/SIZE]
you: ok
Diego:[SIZE=+0] Thank you for holding.[/SIZE]
Diego:[SIZE=+0] The account was flagged by the system as bonus ineligible, You can still play at the casino for Real or Fun, however you will not be able to claim a bonus at this time. Continuous play can result in a further review of your account to switch your status back to eligible.[/SIZE]
you: So is it just because I havent played in a while or did I do something wrong
Diego:[SIZE=+0] I am sorry to inform you but the casino reserves the right to deny promotions to anyone, without disclosing the reason why. [/SIZE]
you: oh ok
you: Well Thanks Diego"
I am super confised dnow...any thoughts?
[/SIZE]
"Regarding your promotions for your account.
Unfortunately, the casinos security system has flagged your account and you are not eligible for promotions.
We are sorry to inform you that the casino reserves the right to deny promotions to anyone, without disclosing the reason why.
You may still play for fun or real but without promotions.
If you have any further questions, please don't hesitate to contact us again.
Have a nice day.
Sincerely,
Paradise8 Customer Service"
Okay here is my story at the end of May and beginning of June I won pretty good at this casino. I haven't abused anything and always made my playthroughs and I am in constant contact with support. So I go on live chat and here is what happened
"Diego:[SIZE=+0] Welcome to Paradise 8 Live Support. How may I assist you?
you: Hi Diego. I just received an email that tht ecasinos security has flagged my account and I no longer elgible for promotions from this casino. What did I do wrong?
Diego:[SIZE=+0] May I have your Login name and email address please?[/SIZE]
you: [email protected] swaddell
Diego:[SIZE=+0] One moment please.[/SIZE]
you: ok
Diego:[SIZE=+0] Thank you for holding.[/SIZE]
Diego:[SIZE=+0] The account was flagged by the system as bonus ineligible, You can still play at the casino for Real or Fun, however you will not be able to claim a bonus at this time. Continuous play can result in a further review of your account to switch your status back to eligible.[/SIZE]
you: So is it just because I havent played in a while or did I do something wrong
Diego:[SIZE=+0] I am sorry to inform you but the casino reserves the right to deny promotions to anyone, without disclosing the reason why. [/SIZE]
you: oh ok
you: Well Thanks Diego"
I am super confised dnow...any thoughts?
[/SIZE]